Frequently Asked Questions
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Rustlers Steakhouse in Albany is open seven days a week, offering lunch from 12:00 PM to 2:00 PM and dinner from 5:00 PM until late.
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While walk-ins are welcome, reservations are strongly recommended, especially during busy evenings, to avoid disappointment. For large bookings of 20 or more, please email contact@rustlers.com.au to discuss set menu options.
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Yes, Rustlers caters to various dietary preferences, including vegetarian and halal options, ensuring all guests have satisfying choices.
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Absolutely! Rustlers offers a limited takeaway menu available for online ordering. Please note that daily availability is capped, so it's best to order early.
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Yes, Rustlers is equipped to handle large group bookings and functions. They offer customisable set menus to suit your group's needs. For bookings of 20 or more, contact them at contact@rustlers.com.au.
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Definitely! Rustlers has been recognised for its family-friendly atmosphere, winning the Gold Plate Award for Family Dining in 2019 and 2023. They also offer a dedicated kids' menu.
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Rustlers prides itself on sourcing premium beef from Stirling Ranges Beef, located in the Great Southern Region, ensuring fresh and high-quality meats.
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Yes, a 10% surcharge applies on Sundays, and a 15% surcharge is added on public holidays. Please note that Rustlers has a strict NO BYO (Bring Your Own) policy.
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Yes, Rustlers provides eGift cards, making it easy to share the dining experience with friends and family. These can be purchased online here
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You can reach Rustlers by phone at (08) 9800 9191 or via email at contact@rustlers.com.au. For more information or to make a reservation, visit their website.
Origins
From Humble Beginnings to a Regional Favourite
Rustlers Steakhouse & Grill has been a cornerstone of Albany’s dining scene for more than 20 years; but our story truly took shape in 2005 when Chef Les Palmer joined the team. Starting in the kitchen, Les quickly fell in love with the energy, precision, and creativity of hospitality. But more than just great food, what inspired him was the ability to bring people together—locals, travellers, families, and friends—around a great meal.
In 2006, Susie Palmer came on board, bringing her passion for customer care, team development, and the systems that keep a restaurant running smoothly. With complementary strengths, Les and Susie grew into their roles; eventually taking over the business in 2016 after the original owners retired.
Since then, it’s been a wild ride; one that’s included growing our team, mentoring the next generation of hospitality stars, and navigating the many highs and lows of running a regional restaurant.
The challenges of COVID-19 tested our resilience; but they also reminded us of our purpose: to be a gathering place for the community, a training ground for young locals, and a space where visitors feel like they’ve found a home away from home. When cost-of-living pressures and supply chain issues followed, we stayed true to our values; offering fair prices, maintaining quality, and doubling down on local sourcing.
A defining moment in our evolution was the introduction of Stirling Ranges Beef; a premium product from right here in the Great Southern. From that point on, we committed ourselves to showcasing the best of WA: Frankland River Pork; Great Southern lamb; local seafood wherever possible; and wines sourced exclusively from the Great Southern Wine Region.
At Rustlers, we know it’s not just about the steaks (though we’ll put ours up against anyone’s); it’s about the atmosphere, the hospitality, and the people. It’s about birthdays; catch-ups; family dinners; and quiet Friday nights where locals and visitors alike feel equally at home.
We’re incredibly proud of where we’ve come from; and even more excited about where we’re going.
Awards
Visit Albany's Gold Plate Winner Rustlers Steakhouse & Grill
If you are a resident of Albany, then you need to visit your local Gold Plate winner, Rustlers Steakhouse & Grill. If you are visiting, then you should mark Rustlers as a tourist spot Albany offers. There is much to see and do in our part of the world and tasting the local cuisine is always on the short list of must-dos.
Call it a tourist spot Albany knows as its own Gold Plate winner, or just the local Steakhouse & Grill, whatever you call Rustlers it will always be called a place with great food and good times. That is because our team cares about everything we do and about every guest too. That care and that focus may not be noticed by patrons sitting in the lobby, but it will be recognized when they taste their food. That focus on our customers may not be seen by those eating, laughing, and sharing conversation, but they will feel it in the great experience they had.
Welcome to Rustlers Steakhouse and Grill, where we are a steakhouse but we are also so much more. We are your place for family dinner, we are a great atmosphere for your next birthday party, and we are Albany's award-winning and family-friendly restaurant.
Contact one of our friendly staff today or just stop by if you have any questions or if you are just looking for a good bite to eat. For a quick sandwich on your lunch break to a night out with the significant other or the entire family, we invite you to stop in today. We are glad you are here and we look forward to serving you and your family.
Group Bookings
Planning a group gathering in Albany?
Rustlers Steakhouse is the perfect venue for large group bookings, offering a warm and welcoming space ideal for birthdays, celebrations, work functions, and more.
Groups of 20 or more are encouraged to get in touch directly to explore set menu options designed to make organising your event easy and enjoyable. With generous portions, top-quality local produce, and attentive service, Rustlers ensures your group dining experience is memorable.
To book your group or discuss menu options, email the team at contact@rustlers.com.au.
Local Produce
At Rustlers Steakhouse, supporting local is at the heart of everything we do.
We proudly source our premium beef from Stirling Ranges Beef, located right here in Western Australia’s Great Southern region, known for its clean air, rich soils, and world-class produce.
Our menu celebrates the best of the region, showcasing locally grown ingredients and partnering with trusted local suppliers whenever possible.
By choosing Rustlers, you're not only enjoying fresh, high-quality meals — you're also helping to support local farmers, producers, and small businesses in Albany and beyond.
